Terms of sale
Draft: information in square brackets is still to be completed, and the text must be reviewed by a lawyer before going live.
Purpose
These terms govern sales of products (caviar, mother-of-pearl spoons, gift boxes) made through the Nacre & Caviar online shop. Event services are subject to a quote and specific terms.
Seller: [To be completed: owner's name, NIF, address].
Orders and prices
Prices are shown in euros, including all taxes [To be completed: applicable VAT, delivery costs]. Orders are final once payment is confirmed.
Delivery of fresh products
Caviar is a fresh product, kept chilled. Delivery area, lead times, transport and reception conditions: [To be completed: to be defined (open point in the brief)].
Right of withdrawal
The 14-day right of withdrawal does not apply to goods liable to deteriorate or expire rapidly (article 103 of the consolidated text of the Spanish General Law for the Defence of Consumers, RDL 1/2007). [To be completed: rules for mother-of-pearl spoons and non-perishable gift boxes].
Payment, guarantees and complaints
Payment methods: [To be completed: list]. Products are covered by the statutory guarantees. For any complaint: [To be completed: email].
Governing law
These terms are governed by Spanish law. [To be completed: mediation, competent courts].