Privacy policy

Data controller

The controller of the data collected on this website is [To be completed: owner's name], Nacre & Caviar, [To be completed: address], [To be completed: email].

Processing complies with the General Data Protection Regulation (GDPR, EU 2016/679) and Spanish Organic Law 3/2018 (LOPDGDD).

Data collected and purposes

Quote request form: service requested, type of event, date, venue, number of guests, contact details, company (for professionals) and message. This data is used solely to answer your request and prepare a proposal.

Online shop: data needed for the order, payment and delivery [To be completed: to be specified when the shop is set up].

Shop opening announcement: email address, used only to let you know when the shop opens, then deleted. Email tool: [To be completed: tool chosen].

Legal basis

Quote requests are based on steps taken at your request prior to entering into a contract (article 6.1.b GDPR). Orders are based on the performance of the contract. Marketing messages are based on your consent, which you may withdraw at any time.

Recipients

Your data is never sold or transferred. It may be processed by the technical providers needed to run the website: Netlify, Inc. (website hosting and receipt of requests sent through the forms). The providers for the online shop will be listed when it opens.

Retention

[To be completed: retention periods: unanswered quote requests, customers, accounting and tax obligations].

Your rights

You have the right of access, rectification, erasure, objection, restriction and portability. To exercise them, write to [To be completed: email] enclosing a copy of an identity document.

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).